Covid-19 Survey Report

In 2020, lives and livelihoods worldwide were transformed by the Covid-19 pandemic. Many fundraising channels were closed off and nonprofits had to find new ways of delivering vital services.

EFA came together with Salesforce.Org to take the ‘pulse’ on what the pandemic has meant for nonprofits in Europe, asking about the impact on donation levels, service delivery, fundraising channels and more.

We surveyed 797 representatives from nonprofits in 26 nations across Europe during July to October 2020, summarising the findings in this report. Comparisons are made between the six nations with the largest number of responses; the UK, Germany, Italy, Netherlands, Spain and France.

This is not an in-depth report into the undoubtedly devastating impact of the pandemic, but a summary of trends identified in that survey, which we hope will offer greater insight into how the fundraising, service delivery and broader nonprofit environment is changing. We believe that this is the first time that nonprofit representatives from so many European nations have contributed to a survey of this scale, focusing on the impact of the pandemic and how it is changing their approach to fundraising and service delivery.

Thank you to all those who contributed to this survey and encouraged others to participate. A summary report is published below, with a fuller version provided to EFA members, partners and survey participants.

To find out more about taking part in future studies in partnership with EFA, please get in touch with us here.