June 9, 2021
Over the past year and more, the telephone has been a vital channel for fundraising and nurturing supporter relationships. Patrick Gibbels highlights the risks of the […]
June 9, 2021
During the height of the pandemic, with social distancing restricting people’s movements and entire populations home-bound, the telephone came into its own. In this feature we […]
February 10, 2021
On 26 January 2021, the Dutch government unanimously approved two amendments to the proposed Telecommunications Act, softening the rules for charities in contrast with legislation for businesses. The […]
May 15, 2019
With a new telemarketing bill being drafted in the Netherlands, the country’s charities and charity associations are pushing for an exemption for nonprofits on opt-in telemarketing […]
February 7, 2018
The Institute of Fundraising (IoF), has launched an online training tool to help standardise telephone fundraising monitoring practices. The new ‘call levelling’ tool aims to improve consistency in […]