June 9, 2021

Patrick Gibbels: Will the EU call time on telephone fundraising?

Over the past year and more, the telephone has been a vital channel for fundraising and nurturing supporter relationships. Patrick Gibbels highlights the risks of the […]
June 9, 2021

A good call: Where now for telephone fundraising?

During the height of the pandemic, with social distancing restricting people’s movements and entire populations home-bound, the telephone came into its own. In this feature we […]
February 10, 2021

Landmark ruling eases forthcoming telemarketing laws for Dutch charities

On 26 January 2021, the Dutch government unanimously approved two amendments to the proposed Telecommunications Act, softening the rules for charities in contrast with legislation for businesses. The […]
May 15, 2019

Dutch charity sector seeks opt-in exemption in proposed telemarketing bill

With a new telemarketing bill being drafted in the Netherlands, the country’s charities and charity associations are pushing for an exemption for  nonprofits on opt-in telemarketing […]
February 7, 2018

Institute of Fundraising launches monitoring tool for telephone fundraisers

The Institute of Fundraising (IoF), has launched an online training tool to help standardise telephone fundraising monitoring practices. The new ‘call levelling’ tool aims to improve consistency in […]